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Terms & Conditions

1. Pick up Time:
 Option 1: 11am - 1pm
 Option 2: 1pm - 3pm
 Option 3: 5pm – 7pm
 Option 4: 7pm – 9pm
  

2. Please place your order(s) a minimum 2 hours from the preferred pick-up time.
  

3. Cutleries will not be provided unless requested under ‘Special Request’ column.
  

4. Kindly specify your request or dietary requirements under ‘Special Request’ column.
  

5. Upon order & payment confirmation, refund or cancellations are not allowed.
  

6. Photos are for illustration reference only.
  

7. Once delivered / picked up, food is best consumed immediately. Frozen food is best to kept in the freezer immediately and use within 1 month.
  

8. By using our website, you give your consent to The Oriental Group of Restaurants to collect, use, store and/ or disclose any personal data provided by you for The Oriental Group of Restaurants to share your data with any of its related companies or other third parties.
  

9. The Oriental Group of Restaurants may update this Terms & Conditions from time to time in order to reflect, for example, make changes to our practices or for other operational, legal or regulatory reasons. If you have questions and/ or require more information, do not hesitate to contact us at estore@orientalrestaurants.com.my or call +603 7496 6988.